When to use this prompt
When building or refining a website AI chatbot for industrial sectors
When qualifying visitors before routing them to sales or resources
When improving lead quality through conversational engagement
When designing a structured but natural chatbot flow
The prompt
Propose a clear, structured set of qualification questions for an AI chatbot on our website that engages visitors from the [INDUSTRY_TYPE] sector. The questions should help identify their needs, challenges, and interest level in our [SOLUTION_TYPE], while maintaining a polite, professional tone. Include a mix of open-ended and multiple-choice questions that feel natural in a chatbot conversation.
Variables to replace:
Real-life example of how to use this prompt
Assume I’m a marketing manager at Siemens Industrial Communication Systems. The prompt in the context of Siemens Industrial Communication Systems would look like:
As you can see, this version refines the prompt to clearly outline the audience, the purpose of the chatbot, and the type of questions needed while ensuring the tone remains professional and visitor-friendly.
Example output from ChatGPT for this prompt
And here's the output:
Here’s a polished, conversational set of qualification questions tailored for an AI chatbot engaging visitors in the industrial networking sector. They mix multiple-choice and open-ended formats and help uncover challenges, priorities, and solution fit—while keeping the tone polite and professional.
🎛️ Intro / Context Setting
Chatbot:
“Thanks for stopping by! To better understand your needs, may I ask a few quick questions about your industrial network environment?”
1. Industry & Environment
Multiple choice:
“Which type of industrial environment best describes your operations?”
Manufacturing
Energy & Utilities
Oil & Gas
Transportation & Logistics
Smart Buildings / Infrastructure
Other (please specify)
2. Role / Responsibility
Multiple choice:
“What best describes your role related to network operations?”
Network Engineer / Administrator
OT/IT Manager
Automation Engineer
Plant / Maintenance Manager
System Integrator
Other
3. Current Network Challenges
Multiple choice (select 1–2):
“What networking challenges are you currently experiencing?”
Maintaining visibility across OT/IT networks
Managing multi-vendor industrial devices
Detecting and troubleshooting network issues quickly
Scaling or modernizing network infrastructure
Ensuring network reliability and uptime
Meeting compliance or security requirements
Other (open field)
Optional follow-up (open-ended):
“Could you tell me a bit more about the challenges you’re facing?”
4. Priorities & Goals
Open-ended:
“What are your top priorities for improving your network over the next 6–12 months?”
Multiple choice alternative:
“What’s your main priority right now?”
Improving visibility and monitoring
Automating network configuration and maintenance
Reducing downtime
Preparing for future expansion
Enhancing security and compliance
Not sure yet / exploring options
5. Current Tools & Processes
Multiple choice:
“How are you currently managing network monitoring and automation?”
In-house tools
Vendor-specific management software
Manual processes / spreadsheets
Third-party monitoring solution
Not currently managing it
Other
Open-ended follow-up:
“What do you like or dislike about your current approach?”
6. Network Size & Complexity
Multiple choice:
“To help us tailor recommendations: approximately how many industrial devices or nodes are you managing?”
Under 100
100–500
500–1,000
1,000+
Not sure
7. OT/IT Convergence State
Multiple choice:
“How integrated are your OT and IT networks today?”
Fully integrated
Partially integrated
Mostly separate
Completely separate
Not sure
8. Interest Areas
Multiple choice (select all):
“What areas would you like to explore?”
Automated configuration management
Real-time network monitoring
Industrial device inventory mapping
Troubleshooting tools
Predictive maintenance insights
Compliance reporting
General information / learning
9. Next Steps
Open-ended:
“Would you like help finding the right solution, or are you just browsing for now?”
Multiple choice:
“How can we assist you?”
Book a consultation
See a product demo
Request pricing
Just exploring
10. Final Clarifier
Open-ended:
“Is there anything else about your network or environment you’d like us to know?”
Or to be more specific:
Pro tips
Keep questions short to suit chatbot interaction patterns
Mix open-ended and multiple-choice for balance and efficiency
Start with simple questions to build engagement before deeper ones
Tailor questions to highlight your solution’s strongest differentiators
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