In this article, you’ll learn how to run a complete AI visibility audit — a structured process for measuring how your brand appears across platforms like ChatGPT, Perplexity, Gemini, Claude, and Google AI Overviews. You’ll walk away with a repeatable framework for benchmarking your visibility, analyzing how AI describes your brand, identifying topic gaps, tracking the sources AI relies on, measuring actual AI-referred traffic, and turning all of it into a strategy you can act on immediately.
Table of Contents
1. Define the Scope of Your AI Visibility Audit
Before you start pulling data, define exactly what you are auditing and where. Skipping this step leads to inconsistent baselines and messy comparisons later.
Here is what to clarify upfront:
AI platforms. Which platforms will you include? The main ones to consider are ChatGPT, Google AI Overviews, Google AI Mode, Perplexity, Gemini, Claude, Copilot, and DeepSeek. You do not have to cover all of them in your first audit. Start with the ones most relevant to your audience and expand from there.
Entities. List every brand entity and sub-entity you want to track. This goes beyond your company name. Think about your products, features, proprietary metrics, executive personal brands, and sub-brands. A CRM company, for example, might track the main brand name, each product line, the CEO’s name, and any proprietary frameworks they have coined.
Here is an example of how that entity list might look:
|
Entity Type |
Example |
|---|---|
|
Main brand |
Your company name |
|
Product brands |
Individual product names and tiers |
|
Proprietary features |
Unique capabilities or frameworks |
|
Proprietary metrics |
Branded scores or measurements |
|
Personal brands |
CEO, thought leaders, key authors |
|
Sub-brands |
Acquired companies, sister products |
Regions and languages. If your brand operates internationally, define the geographic and linguistic scope. AI models can return different results based on region, and you want your baselines to be comparable across reporting cycles.
Why this matters. There is a real difference between tracking mentions of your main brand name only and tracking all connected entities. If a competitor’s executive is constantly mentioned in AI responses about your category but your executives are not, that is a gap you will miss without entity-level scoping.
Once your scope is defined, you have a repeatable structure for every future audit.
2. Benchmark Your Current Brand Visibility in AI Search
With your scope locked in, the next step is measuring where you stand today. This means checking how often your brand is mentioned across AI platforms, what your share of voice looks like, and how those numbers compare over time.
The Manual Approach (Free but Limited)
You can start with manual checks. Open ChatGPT, Perplexity, and Google, and type in the same questions your customers would ask. For example:
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“What is the best [your product category]?”
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“How do I choose a [your product type]?”
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“[Your product category] for [specific use case]”
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“Alternatives to [competitor name]”
![[Screenshot: ChatGPT search results showing brand mentions for a category query]](https://www.datocms-assets.com/164164/1776197232-blobid1.png)
Note whether your brand appears, in what position, how it is described, and what sources are cited. Repeat across platforms. Log the results in a spreadsheet so you can compare them next month.
The problem with manual checks is they do not scale. AI responses change constantly, models personalize results, and you cannot manually track hundreds of prompts across six platforms every week.
Using a Dedicated AI Visibility Tool
For consistent, comparable data, use a tool built for this. Analyze AI tracks your brand’s visibility across ChatGPT, Perplexity, Gemini, Claude, Copilot, DeepSeek, and Google AI Mode — all in one dashboard.
When you log in, the Overview dashboard immediately shows your visibility percentage, sentiment score, and how you compare to tracked competitors across every AI model:

The visibility chart shows the percentage of times your brand was mentioned in AI search results over a given time period. The sentiment chart shows the average sentiment score of those mentions. Both are broken down by competitor, so you can see at a glance who leads and who is falling behind.
You can filter by specific AI models to see how your visibility differs across platforms. For example, you might be highly visible on Perplexity but almost invisible on Google AI Mode. That is a specific, actionable gap:

Record these baseline numbers. You will need them to measure the impact of your optimization efforts in future audits.
Benchmark Your SEO Visibility Too
AI visibility does not exist in a vacuum. The brands that AI models recommend most are typically the ones with strong web presence — high domain authority, lots of branded mentions across the web, and content that ranks well in traditional search.
So while you are benchmarking AI visibility, also check your SEO fundamentals. Use Analyze AI’s free Website Authority Checker to see your domain’s authority score and use the Website Traffic Checker to estimate organic traffic. These metrics provide the broader context for your AI visibility numbers.
If your AI visibility is low and your SEO metrics are also weak, the root cause is likely insufficient web presence overall — not just an AI search problem.
3. Track the Prompts That Matter Most
Visibility percentages are useful as a top-level metric, but they do not tell you which specific questions drive — or miss — brand mentions. To make your audit actionable, you need prompt-level data.
Tracked Prompts: Monitor the Questions Your Buyers Ask
In Analyze AI, the Prompts dashboard lets you add specific prompts you want to track over time. These should be the exact questions your customers ask when they are researching, comparing, or ready to buy.

For each tracked prompt, you can see your visibility percentage, sentiment score, average position, and which competitors are mentioned alongside you. This is where the audit becomes specific. Instead of knowing your brand has 83% overall visibility, you now know that for the prompt “best workforce agility solutions for skills-based organizations,” you appear at position #1.3 with 100% visibility — but for other prompts, you are not visible at all.
Suggested Prompts: Discover Questions You Should Be Tracking
Analyze AI also suggests prompts based on your industry and competitors. These are prompts where AI platforms are already generating responses relevant to your brand — but you may not be tracking them yet:

Review these suggestions regularly. Each one you add to your tracking expands the audit’s coverage and reveals new gaps.
Ad Hoc Prompt Searches: Test Any Question On-Demand
Sometimes you need to test a specific prompt right now — maybe a new competitor launched, a customer asked a question you had not considered, or you want to check visibility for a prompt tied to a campaign.
The Ad Hoc Prompt Search feature lets you type any question and instantly see how AI platforms respond. You get a monthly allowance of searches, and each one shows brand mentions across ChatGPT, Google AI, and Perplexity in real time:

This is useful for quick checks before meetings, for validating whether a new piece of content affected AI responses, or for investigating competitor claims.
SEO connection: The prompts you track in AI search should overlap with the keywords you target in SEO. If you rank well on Google for “best project management tools” but AI platforms do not mention you for that same query, it signals a gap specific to how AI sources and weights information — and that is worth investigating.
Use Analyze AI’s free Keyword Generator to expand your keyword list, then convert the highest-intent keywords into tracked prompts for your AI visibility audit.
4. Analyze How AI Frames Your Brand: Accuracy, Sentiment, and Perception
Knowing you are mentioned is step one. Understanding how you are mentioned is where the real insights live.
AI models do not just list brands. They describe them, compare them, recommend them (or caution against them), and position them within a competitive landscape. Your audit needs to evaluate the quality of those mentions — not just the quantity.
Check for Accuracy
As you review AI responses that mention your brand, look for factual errors. AI models can confidently state things that are wrong: outdated pricing, incorrect feature descriptions, inaccurate comparisons, or attribution of features you do not have.
When you find inaccuracies, log the prompt, the AI platform, the specific error, and (if possible) the source the model cited. These become action items for your optimization plan.
Evaluate Sentiment and Framing
In Analyze AI, sentiment is scored numerically for every tracked prompt, so you can track it over time. But numbers alone do not capture the full picture.
Read the actual responses. Ask yourself:
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Is your brand positioned as a leader, a viable alternative, or an also-ran?
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Are your unique differentiators reflected in the response, or is the description generic?
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Does the response recommend your brand as a next step, or does it favor competitors?
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Is the tone neutral, positive, or cautionary?
Use the Perception Map for Competitive Positioning
One of the most useful views for an AI visibility audit is the Perception Map. It plots your brand and competitors on two axes — visibility (how often you are mentioned) and narrative strength (how compelling the AI’s description of your brand is):

This visualization immediately shows you where you stand. Brands in the top-right quadrant are both highly visible and described compellingly — they are winning in AI search. Brands in the bottom-left are invisible and have weak narratives. The other two quadrants reveal specific problems: high visibility but weak positioning, or strong positioning but low reach.
Hovering over a competitor shows detailed metrics: how many prompts they appear in, their typical rank, the number of AI-cited pages, and the key themes AI associates with them.
You can also filter the Perception Map by individual AI models to see how positioning differs across platforms:

Why this matters for your audit: If your brand appears in the “Visible, Weak Story” quadrant, your problem is not reach — it is messaging. AI is finding you, but the narrative around your brand is not compelling enough to drive recommendations. That requires a different set of fixes than if you were in the “Good Story, Less Seen” quadrant, where the issue is distribution and brand mentions across the web.
5. Analyze AI Visibility for Unbranded Queries and Topic Associations
Branded visibility tells you how AI responds when people specifically ask about you. Unbranded visibility tells you whether AI mentions your brand when people ask about your category, your problem space, or your use cases — without naming you.
This is the harder and more important measurement.
Find the Topics AI Associates with Your Brand
In the Prompts dashboard, look at the prompts where your brand appears alongside competitors. These are the category-level and problem-level queries where AI has already formed an opinion about where your brand fits.
Then look at the prompts where competitors appear but you do not. These are your visibility gaps.
Identify Topic Gaps with Competitor Analysis
Analyze AI’s Competitors view shows you entities that are frequently mentioned in AI responses alongside your brand — even ones you had not considered as competitors:

This is valuable for several reasons. First, it reveals your actual AI search competitors, which may differ from your traditional market competitors. Second, it shows how many times each competitor is mentioned across all tracked prompts. Third, it helps you decide which competitors to start tracking for ongoing comparison.
Once you track competitors, you can see prompt-level detail — where they appear and you don’t, and vice versa:

Closing the gaps. Once you identify topics where competitors lead and you are absent, you have a clear content priority list. Either create new content targeting those topics or improve existing content to better address the specific questions AI models are answering.
For more on building a content strategy around AI search gaps, see our guide on SEO content strategy.
6. Audit the Sources AI Cites in Your Industry
AI models do not generate responses from nothing. They draw on specific sources — web pages, articles, reviews, product pages, social media posts, and forums. Understanding which sources AI trusts in your industry is critical for your audit because those sources directly shape whether and how your brand is mentioned.
Analyze Content Type and Domain-Level Citations
Analyze AI’s Sources dashboard shows every URL and webpage that AI platforms cite when answering questions about your industry. The dashboard breaks this down by content type (blog posts, product pages, reviews, social media) and by top-cited domains:

This tells you two things at once. The content type breakdown shows what formats AI models prefer as sources in your space. If reviews dominate, you need to invest in review site presence. If blog content leads, you need to strengthen your editorial program. The domain-level view shows which websites have the most influence over AI responses.
Drill Into Specific Citations
You can drill deeper to see exactly which pages are cited, how many times, and for which prompts:

Look for patterns:
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Your domain is heavily cited: Good. Check whether the cited pages are accurate and up to date.
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Competitor domains dominate: They are shaping the AI narrative. Examine their content to understand why AI models prefer it.
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Third-party review sites lead: These sites are the intermediary between your brand and AI. Make sure your presence on G2, Capterra, TrustRadius, and similar sites is strong and current.
-
Reddit or forums are cited frequently: AI models weight user-generated content. Monitor the threads being cited and, where appropriate, participate authentically.
Check Your Own Citations
Filter the Sources view to show only your domain. This reveals which of your pages AI models actually use as sources. Compare this to your top-performing SEO pages. Often, the pages AI cites are not the same ones that rank highest in Google — which means optimizing for AI search requires its own strategy alongside your SEO program.
If you want to see which specific domains are cited for responses about your brand specifically (not just your industry), you can further filter by brand mention.
SEO connection: The sources AI cites are heavily influenced by traditional SEO signals. Pages with high authority, clear structure, original data, and comprehensive coverage tend to get cited more. Improving your SEO — building backlinks, refreshing content, fixing technical issues — directly improves your chances of getting cited in AI responses. Use Analyze AI’s free Broken Link Checker to find and fix broken links on your site that may be undermining your authority.
7. Measure Actual AI-Referred Traffic to Your Website
This is where most AI visibility audits stop — and it is exactly where the most valuable data begins.
Mentions and citations tell you whether AI models know about your brand. Traffic tells you whether those mentions actually drive people to your website. These are different things, and measuring both gives you the complete picture.
Track AI Traffic Sources, Volume, and Engagement
Analyze AI’s AI Traffic Analytics dashboard shows visitors arriving from AI platforms like ChatGPT, Perplexity, Claude, Gemini, and Copilot. You can see total visitors, engagement rate, bounce rate, conversions, and session time — all filtered by AI source:

The stacked bar chart breaks down daily traffic by AI source, so you can spot trends. If ChatGPT traffic is growing while Perplexity traffic is flat, that tells you where to focus your optimization efforts.
Identify Your Top AI-Referred Landing Pages
The Landing Pages report shows which of your pages receive the most AI-referred traffic, along with engagement metrics for each:

This is some of the most actionable data in the entire audit. It answers questions like:
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Which pages does AI send people to most?
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Are those pages converting, or do visitors bounce?
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Which AI sources drive traffic to which pages?
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Are product pages or blog posts getting more AI traffic?
Look at the engagement and bounce rate columns carefully. A page with high AI traffic but a 100% bounce rate is a problem — AI is recommending it, but the page itself is not meeting visitor expectations. That is a conversion optimization opportunity.
Analyze Individual AI Visitor Sessions
For even more granular analysis, the Recent AI Visitors view shows individual sessions — including the AI source, landing page, location, browser, duration, and engagement status:

This session-level detail helps you understand the behavior patterns of AI-referred visitors. For example, you might notice that visitors from Claude tend to land on product pages and engage longer, while visitors from ChatGPT tend to land on blog content and bounce. That tells you something specific about what each platform recommends and how users interact after clicking.
Why This Matters for Your Audit
Most teams auditing AI visibility only measure mentions and citations. But if you can show that AI search drives actual traffic — and that traffic converts — you have a much stronger business case for investing in AI visibility optimization.
It also closes the feedback loop. When you optimize a page and then see AI traffic to that page increase, you have evidence that your optimization worked. Without traffic data, you are optimizing blind.
For more on tracking and interpreting AI traffic, see our guides on AI search monitoring tools and the best tools for tracking brand visibility in AI search.
8. Compare Your Visibility to Competitors to Close Gaps
Now that you have your own data, it is time to see how you stack up. Competitive benchmarking turns your audit from a self-assessment into a strategic exercise.
Set Up Competitor Tracking
In Analyze AI, you can track competitors alongside your brand. The platform also suggests competitors based on which entities AI models frequently mention in your space:

Add your known competitors plus any suggested ones that make sense. Once tracked, competitor data appears throughout the entire platform — from the Overview dashboard to the Prompts view to the Perception Map.
Compare Visibility, Sentiment, and Position
With competitors tracked, the Overview dashboard becomes a competitive scoreboard. You can see each brand’s visibility percentage, sentiment score, and trends over time — broken down by individual AI models:

Pay attention to several things:
-
Overall visibility gaps: If a competitor has 88% visibility to your 83%, that 5-point gap could mean they appear in hundreds more AI responses than you do.
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Platform-specific differences: You might lead on Perplexity but trail on Google AI Mode. Each platform has its own dynamics and requires its own approach.
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Sentiment differences: A competitor could have higher visibility but lower sentiment — meaning AI mentions them more but is less enthusiastic. That is an opportunity.
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Trend direction: Is the gap widening or closing? Are competitors growing faster than you?
Find Competitive Gaps at the Prompt Level
The most actionable competitive insight comes from prompt-level comparison. In the Prompts dashboard, you can see exactly which competitors appear for each tracked prompt, their positions, and where you are absent.

When a competitor consistently appears at position #1 for prompts where you are absent, that prompt becomes a priority for your optimization plan.
Use the Perception Map for Strategic Positioning
The Perception Map (covered in step 4) is particularly useful here because it visualizes the competitive landscape at a glance. You can immediately see which competitors are visible and well-positioned, which are visible but weakly positioned, and where the opportunities lie.
For a deeper dive into competitive analysis for AI search, see our guide on SEO competitor analysis that includes AI search tracking.
9. Optimize Content Based on AI Visibility Gaps
By this point, your audit has surfaced specific gaps: prompts where you are absent, topics competitors own, sources AI prefers but you have not appeared on, and pages getting AI traffic but not converting.
The next step is fixing those gaps with content.
Audit Existing Pages for AI and SEO Performance
Before creating new content, check whether your existing pages are optimized for AI visibility. Analyze AI’s Content Optimizer lets you paste a URL and get a score along with specific recommendations for improving its chances of being cited by AI models:

The tool identifies gaps in your content — missing topics, weak sections, absent competitor mentions, and structural issues that make it harder for AI models to extract and cite your content:

This bridges the gap between your AI visibility audit findings and actual content improvements. Instead of guessing what to fix, you have specific, prioritized suggestions.
Create New Content Built for AI and Search Visibility
For topics where you have no existing content, use your audit findings to prioritize what to create. The prompts where competitors are mentioned but you are not — those are your content briefs.
When writing new content, keep both audiences in mind:
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For search engines: Target a specific keyword, optimize on-page elements, build internal links, and ensure strong technical SEO. Use Analyze AI’s free SERP Checker to analyze what currently ranks for your target keyword before writing.
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For AI models: Include clear, direct answers to specific questions. Use structured formatting (headings, lists, tables). Cover the topic comprehensively. Include original data, expert opinions, or unique perspectives that give AI models a reason to cite your content over others.
For more on the relationship between SEO and AI search optimization, see our guide on GEO vs SEO.
10. Audit Your Third-Party Brand Mentions
AI models do not just rely on your own website to form opinions about your brand. They pull from review sites, comparison articles, forums, news coverage, and social media. Your brand’s presence across the web — not just your own domain — shapes how AI talks about you.
Identify Your Most Influential Third-Party Sources
Go back to the Sources dashboard in Analyze AI and look at which third-party domains are cited most frequently in AI responses that mention your brand:

These are the websites that most influence how AI describes your brand. Common patterns include:
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Review platforms (G2, Capterra, TrustRadius): AI models frequently cite these for comparison and recommendation queries. Make sure your profiles are complete, current, and have recent reviews.
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Comparison and listicle articles: Third-party blogs that compare products in your category often get cited heavily. Identify the ones AI uses and reach out to ensure your brand is included and accurately described.
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Reddit and forums: AI models increasingly cite user-generated content. Monitor the threads that get cited and contribute to conversations authentically.
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News and industry publications: Coverage from authoritative publications strengthens your brand’s AI visibility. Align with your PR team to target the outlets AI models trust most.
Fix Misinformation at the Source
If your audit found inaccuracies in how AI describes your brand, trace those errors back to their source. Often, AI models are not inventing misinformation — they are repeating something from a third-party page. Find that page, reach out to the publisher, and request a correction. Fixing the source fixes the AI response over time.
Build Presence Where It Counts
Your audit’s citation data essentially gives you a prioritized list of websites to invest in. Instead of spreading your outreach thin, focus on the domains AI models already trust in your category. Get mentioned there, and AI visibility follows.
11. Set Up Ongoing Monitoring and Reporting
An audit is a snapshot. To turn it into a competitive advantage, you need to repeat it regularly and track changes over time.
Automate with Weekly Email Digests
Analyze AI sends weekly email digests that summarize your brand’s AI visibility changes without requiring you to log in. These emails include priority actions, citation changes, competitor shifts, and trend alerts:

This keeps you informed between deep audits and ensures you catch sudden changes — like a competitor overtaking you on key prompts, or a negative narrative emerging on a specific platform.
Build a Recurring Audit Cadence
Here is a recommended cadence for different audit activities:
|
Activity |
Frequency |
|---|---|
|
Check weekly digest for alerts |
Weekly |
|
Review prompt-level visibility changes |
Biweekly |
|
Full competitive benchmarking review |
Monthly |
|
Deep audit (all steps in this guide) |
Quarterly |
|
Report to stakeholders |
Monthly or quarterly |
Record the same metrics each cycle: overall visibility percentage, sentiment score, number of tracked prompts with visibility, top-cited pages, AI traffic volume, and competitive share of voice. Consistent measurement over time is how you prove the ROI of your AI visibility efforts.
Report to Stakeholders
For stakeholders who need executive-level summaries, distill your findings into three categories:
-
Fix: Correct misinformation, update outdated content, improve pages with high AI traffic but low engagement.
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Build: Create new content for topics where competitors lead. Expand coverage on the third-party sites AI models cite most.
-
Influence: Strengthen relationships with the authoritative sources AI relies on. Align PR, content, and product marketing around the narratives you want AI to tell.
Final Thoughts
An AI visibility audit measures more than whether your brand shows up in AI search. It measures how accurately AI represents you, which sources shape that representation, which topics you own versus where competitors lead, and whether AI mentions actually drive real business outcomes like traffic and conversions.
The brands that will win in AI search are the ones treating it as what it is — an additional organic channel, not a replacement for SEO, and not something to panic about. The same fundamentals that drive SEO success — quality content, brand authority, strong web presence — are the foundation of AI visibility. The difference is that now you have another surface to measure and optimize.
Start with the manual approach if you need to. Use a tool like Analyze AI when you are ready to scale. Either way, the process in this guide gives you a clear, repeatable framework for understanding and improving your brand’s presence in AI search.
For more on optimizing your brand’s visibility across both SEO and AI search, explore these resources:
Ernest
Ibrahim







